The right address for the right thing, plus a form and a live chat option for everything else.
Different kinds of issues are handled by different people. Using the right address means we get back to you faster, and the people who actually need to see your message are the ones who do.
General questions, anything that doesn’t fit elsewhere, comments on the network.
admin@cosmicirc.comAccount issues, NickServ/ChanServ problems, lost passwords, technical help.
support@cosmicirc.comHarassment, flooding, spam, abusive channels, mass advertising. Include timestamps and the channel/nickname.
abuse@cosmicirc.comCopyright infringement notices. See the Legal page for what to include.
dmca@cosmicirc.comIf you believe a ban or K-line was applied in error. Include nickname, time, and a short explanation.
appeals@cosmicirc.comCosmic Network corporate-tier inquiries, partnerships, press, anything commercial.
business@cosmicirc.comFor real-time conversation, the fastest option is the Chat with us button below or in the floating Contact panel on every page. Enter your name, and you’ll be connected directly to a staff member through a secure relay on our network — usually within seconds.
Prefer email? Use this form. We’ll reply to the address you provide.
If you need to send something on paper (rare, but it happens for some legal correspondence), please contact us first by email at admin@cosmicirc.com and we’ll provide the current postal address.
Response times. CosmicIRC is run by a small team. We aim to reply to email within 2-3 working days. The live chat usually gets a response within minutes during Indian working hours. For anything urgent, use the live chat.
irc.cosmicirc.com.